Play responsibly,
stay safe
99xobd believes entertainment should always be enjoyable and controlled. Our responsible gaming policy helps you set limits, use protection tools, and get support when you need it.
Gaming is for entertainment — not addiction
99xobd is a trusted online gaming platform in Bangladesh. For us, responsible gaming is not a list of rules — it is part of our core values. We want every player to enjoy gaming in a safe, fun, and controlled environment.
Gambling is a legitimate form of entertainment, but it stays healthy only when you play consciously and within set limits. Never treat gaming as a way to earn money. This responsible gaming page will help you understand those boundaries and get the support you need.
Please note: 99xobd is only for people aged 21 and above. Opening an account or participating in gaming is strictly prohibited for minors.
Quick Facts
Our tools for your safety
99xobd provides a range of powerful protection tools to keep you in control. Activate them at any time.
Set Deposit Limits
Set a daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Lowering a limit applies instantly; increasing one requires a waiting period so you can make a considered decision.
Self-Exclusion
If you feel gaming is getting out of control, exclude yourself temporarily or permanently. During self-exclusion, logging into your account will be completely blocked. This option is available for any period starting from 24 hours.
Time-Out Break
Use the time-out feature if you want to take a break for a few days. It lets you pause gaming for anywhere from 24 hours up to 6 weeks. During the break you will not receive any promotional messages either.
Bet Limits
Decide in advance the maximum amount you can wager per session or over a set period. Once this limit is set, the system will automatically enforce it and protect you from overspending.
Support Service
If you have any concerns about gaming, contact our Bengali-speaking support team via 24/7 live chat. Our trained team will help you take the right steps, with complete confidentiality.
Reality Check
At set intervals, a message will appear on screen reminding you how long you have been playing. This reality check feature helps you stay aware and in control.
Signs of problematic gaming
If you notice the following signs, it means gaming has started to have a negative impact on your life. Do not wait — seek help right away.
Remember: acknowledging the problem is the first step toward solving it. 99xobd is always here for you.
Continuing to play repeatedly to recover lost money (chasing losses)
Stealing time from family, friends, or work for gaming
Lying about or hiding how much you play or how long you spend playing
Feeling anxious or restless when unable to stop playing
Gaming with money set aside for essential needs or with borrowed money
Feeling irritable, annoyed, or depressed when you cannot play
Failing to meet work, study, or family responsibilities
6 golden rules of responsible gaming
Set a Budget
Decide in advance how much money you can spend on entertainment each month. Only use an amount you can afford to lose without it causing any financial difficulty at home.
Set a Time Limit
Decide how long you will play each day and stick to that limit. Use a timer and make sure you stop when the time is up.
Stop After a Win
Resist the temptation to keep playing after a big win. End the session once you reach your target.
Do Not Play on Emotion
Avoid gaming when you are feeling sad, angry, or frustrated. Your ability to make decisions is reduced in that state, and the risk of greater loss increases.
Let Your Family Know
Tell your family or trusted friends about your gaming habits. They can help keep you on the right path when needed.
Take Breaks
Take regular breaks — stay completely free of gaming for at least one day a week. Spend time with family, friends, and other hobbies.
Self-Exclusion and other tools
Learn below how these tools work and when to use them.
How Self-Exclusion Works
When you activate self-exclusion, your account is completely deactivated. Logging back in is not possible before the set period ends. During this time we will not send you any promotional offers or bonus messages. To reactivate your account after the period ends, you must contact the support team — and only after a set cooling-off period.
How to Use Time-Out
Time-out is a lighter version of a temporary break. You can pause for 24 hours, 3 days, 1 week, or 6 weeks. You will not be able to log in during this period, but your account will be automatically reactivated once it ends. This is mainly for players who want to take a short break and then enjoy the platform again.
How to Set Deposit Limits
Go to your account settings and set a deposit limit under the Responsible Gaming section. Choose a daily maximum of ৳5,000, weekly ৳15,000, or monthly ৳40,000 — or any amount that suits you. Lowering a limit takes effect immediately; to increase one, a 7-day waiting period is required.
Contacting the Support Team
If you feel gaming is becoming a problem, contact our 24/7 live chat without delay. Our specialist team will help you take the right steps with complete confidentiality — whether that is self-exclusion, a counselling referral, or any other need. You can also email us at: [email protected]
Age Verification — Our Priority
To open an account at 99xobd, you must be 21 years of age or older. This is not just a rule — it is our ethical responsibility. We verify age at registration and may request identification documents if needed.
If you suspect that a minor is using your device or account, please notify our support team immediately. If there are minor family members in your household, use parental control software on your PC or phone.
This platform is for people aged
years and above only
Need help? We are always here for you.
If you have more questions about responsible gaming, check our FAQ or start enjoying the games right away — while staying fully in control.
Get help, you are not alone
Reach out to our support team
For any gaming-related concerns, our trained Bengali-speaking team will help you with complete confidentiality. No judgement — we are only here to support.
99xobd believes responsible gaming is possible for everyone. Stay with us — safely and enjoyably.